Travel is a way of life

Our mission

Create the most delightful experiences for our guests. We believe we can positively change the way people think about alternative lodging. The process begins by seeking out high-quality homes with modern spaces and prime locations, to ensure our designers can bring out the natural beauty of each property and to give you an authentic travel experience. We deck out each Domio with curated furniture, accessories and artwork to create a distinguished level of style and comfort, and provide round-the-clock concierge services for your convenience. With Domio, feel at home anywhere in the world.

Aerial Shot of New York City with Purple Sunset
Travel Flatlay of Domio Employee's ExperiencesTravel Flatlay of Domio Employee's Experiences

Our Story

Having travelled around the world for both business and pleasure, Jay and Adrian saw a clear need for consistency and quality in alternative lodging early on. They started by leasing out a single property in Boston and set out to remove the uncertainty in short term rentals by focusing on what's important - down to the threadcount of the bed sheets. In 2016, they took a leap of faith and founded Domio, bringing along their real estate expertise and passion for travel.

Today, the Domio team is comprised of travel enthusiasts that share the vision of enhancing modern travel. With years of experience at top companies in hospitality, real estate, technology, and design, we pride ourselves in making each stay feel as unique and immersive as the destination itself.

Our values

delight
Delight our guests
Everything we do—from property scouting to tech innovation and interior design—prioritizes your experience. We choose quality over everything.
neighbor
Be a good neighbor
We make positive contributions to all the cities we touch by employing local professionals, donating to organizations, and supporting local communities.
listen
Always listen
In all interactions—with guests, employees, and partners—we keep our ears and minds open so that we can continuously improve.

Meet the team

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Jay Roberts

Co-Founder & CEO
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Before Domio, Jay was an associate in the global real estate investment banking group at Bank of America Merrill Lynch in New York. His deal team led the MGM Growth Properties $1.2 billion IPO, the largest real estate IPO of 2016. Jay earned his M.B.A. from NYU Stern, where he was awarded the Abraham & Julienne Krasnoff merit-based scholarship.
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Adrian Lam

Co-Founder & COO
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Before Domio, Adrian was an analyst in the global real estate investment banking group at Bank of America Merrill Lynch in New York. At the bank, he executed over $10 billion of advisory transactions and capital markets financing for public companies in the real estate, gaming, and lodging space. Adrian has a B.S. in Finance and Accounting from Georgetown University.
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Joy Chen

Real Estate Office Manager
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Prior to Domio, Joy was the Guest Relations Coordinator at The Ritz-Carlton, where she managed the hotel amenity program and was responsible for coordinating guest requests for VIPs and groups. She earned her B.S. in Hotel and Tourism Management from New York University.
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David Starks JR.

Regional Head of Operations
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Prior to Domio, David was the Assistant Director of Housekeeping at the Roosevelt New Orleans, a Waldorf Astoria hotel. He earned his B.S. in Hotels, Restaurant, and Tourism Administration from The University of New Orleans
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Jaron Caston

Regional Head of Operations
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Jaron was the Assistant General Manager for Hilton, as well as the Regional Service Director for Vista Host Hotels Management. He began as a front desk agent at a Hilton property in Nashville, where he worked in Food & Beverage, Housekeeping, and Events.
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Noah Vito

Software Engineer
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Before joining the company, Noah worked at SailPlay, a loyalty and marketing automation tech start-up, where he oversaw all U.S. client integrations. Noah earned his B.S. in Computer Science with a minor in Economics at New York University.
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Matt Haszel

Regional Head of Operations
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Prior to joining Domio, Matt was the Director of Housekeeping at the Fairmont at Ghirardelli Square in San Francisco. He started his hospitality career with Hyatt Hotels within operations. He earned his B.S. in Hotel and Restaurant Management at Western Illinois University.
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Richard Pavis

Site Reliability Engineer
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Prior to joining Domio, Richard was part of JPMorgan Chase's Fixed Income division where he worked on a multi-asset trading platform. Richard earned his B.S. in Interactive Media & Game Development and a second major in Technical Theatre from Worcester Polytechnic Institute.
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Umer Usman

Director of Marketing
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Prior to Domio, Umer worked in growth for startups US Mobile and Omni. He specializes in growth marketing and has consulted for various startups in San Francisco. He also has dabbled in entrepreneurship by starting his own marketing firm. Umer received his B.B.A. in Finance & Investments from Baruch College.
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Olivia Hnatyshin

Head of Branding & Design
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Olivia has formed her career in branding, design, and broadcast television. Her broadcast credits include Steven and Chris on ABC, Sarah Sees Potential on HGTV as well as advertising for Target, IKEA, and Snowe Home and many high-end residential clients. Olivia has a Bachelors in Interior Design from Ryerson and a Masters in Strategic Design and Management from Parson's School of Design.
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Harry Zhu

Data Scientist
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Harry worked at Argus Information & Advisory Services prior to Domio. He earned his M.A. in Mathematics of Finance from Columbia University and holds his B.A. in Mathematics-Economics from Wesleyan University. In 2016, he completed the Data Incubator Data Science Fellowship.
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Juan Miguel Rivera

Revenue Optimization Manager
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Prior to joining Domio, Juan Miguel developed and oversaw Pricing & Yield Management operations at FlightCar. Before FlightCar, he was a Team Leader for Virgin America’s Pricing & Yield Management team. He earned his B.E. in Industrial & Electrical Engineering from the University of Dayton.
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Ryan Kwok

Product Manager
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Ryan joined Domio from San Francisco, where he built agile teams with IBM, scaled products at a few startups, and launched an in-home barbering service. He graduated with high honors from Carnegie Mellon University with a B.S. in Information Systems.
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Samina Aslam

Guest Experience Specialist
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Before joining Domio, Samina was a Lead Concierge and Marketing Assistant at Quo, where she handled client communication, operations, and media content creation. She is also an Opera Singer with a Performance Degree from the Boston University Opera Institute.
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Luana Lima

Senior Interior Designer
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Luana graduated from architecture school back in her hometown in Brazil, moved to US to complete her education, and worked in big architectural firms like Perkins Eastman and IBI group. Prior to Domio, she spent 3 years at WeWork building their interior design catalog and designing coworking spaces around Europe and South America.
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Brandon Pan

Revenue Optimization Analyst
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Brandon was a Revenue Analyst at the Quin Hotel, a Highgate property. Prior to that, he worked for Shangri-La Hotels. He has a B.S. in Hotel and Tourism Management from New York University. Brandon's current favorite board game is Munchkin.
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Michael Bushoy

Software Engineer
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Prior to joining Domio, Michael was a software engineer at IrisVR, a start up enabling users to experience 3D models in VR. At Iris, he was responsible for developing and enhancing the web and cloud infrastructure, including the Scope Library, a web-based panoramic image library. Previously, Michael worked at JP Morgan in various roles. He holds a B.S. in Industrial & Labor Relations from Cornell University.
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Sarah Haviland

Head of Hospitality
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Prior to Domio, Sarah was a General Manager for Hilton. While at Hilton, she opened a 400-room specialty Doubletree Hotel in Oahu and oversaw a $20 million renovation of a San Diego property. In 2016, she received a Trip Advisor Certificate of Excellence.
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Justin Sun

Hospitality & Strategy Associate
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Previously, as a Strategy Analyst at The Leading Hotels of the World, Justin established an engagement strategy that quadrupled revenue and created a self-auditing tool to examine asset performance. Justin earned his B.S. in Hotel Administration with a minor in Real Estate from Cornell University.
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Jillian Giannelli

Guest Services Manager
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Jillian came to Domio from StudentCity, a tour operator. As Regional Sales Manager, she managed trips for thousands of students. Jillian earned her B.S. in Communications with a minor in Psychology at the University of Massachusetts, Amherst.
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Melanie Shapsis

Real Estate Investments
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Melanie was an Acquisitions Analyst at Morgan Stanley in the Private Equity Real Estate Investing Group, executing real estate investments on behalf of the firm's $30 billion investment vehicles. She graduated Summa Cum Laude with a B.S. in Applied Economics & Management from Cornell University with a minor in Real Estate.
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Jess Gil

Graphic Designer
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Jessica is a creative designer with experience in fashion, publishing, start-ups, and tech. Previously, she was responsible for the creative efforts at Apartment Therapy Media as a graphic designer and illustrator. Jessica graduated from the Fashion Institute of Technology with a B.F.A. in Illustration.
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Sonya Falcon

Senior Product Designer
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Sonya is a “full-stack” designer with experience in product, UX, UI, branding, print design, and illustration. She received her B.F.A. in Communication Design with High Honors from Parsons and comes to Domio from IBM, where she worked across many different IBM brands as a UI designer.
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Aleksey Chaikovsky

Senior Software Engineer
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Prior to joining Domio, Aleksey was a software engineer at VTS, a commercial real estate start up where he was responsible for extending and maintaining an application that brokers and landlords use to manage billions of square feet of space. He earned his B.A. in Economics from Rutgers University.
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Carlos Gil

Lead Software Engineer
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Carlos was a Software Engineer at Uber, where he launched UberEats. Subsequently, he was a Backend Engineer, launching automated cash and dividend payment systems at Betterment. He has a B.S. in Electrical and Computer Engineering from Carnegie Mellon University.
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Jay Lee

Operations Analyst
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Jay began as a Front Desk Agent at the Sheraton in Brooklyn, eventually transitioning to operational management where he oversaw scheduling and payrolls. Jay is currently pursuing a B.S. in Hotel & Tourism Management with a minor in Global Public Health at NYU.
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Eddie Fair

Regional Head of Operations
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Before joining the team at Domio, Eddie worked as an Assistant General Manager with Marriott Hotels. He began his hospitality career working in Food & Beverage with Marriott. He earned a B.S. in Hospitality Management from Florida State University.
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Rachel Kogan

Data Scientist
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Rachel worked as a Data Scientist at the NYC Data Science Academy. Prior to that, Rachel traded mortgages at Morgan Stanley, where she was responsible for bidding in auctions and marketing bonds to clients. Rachel earned her B.A. in Mathematics from Princeton University.

Advisory Board

Gustavo Schwed

Strategic Advisor


Gustavo is a Professor of Private Equity at NYU Stern. Prior to joining Stern, Gustavo had a twenty-five-year career in the private equity industry. He worked as a Partner and Managing Director at Providence Equity Partners, the world’s largest media and telecommunications specialist private equity firm, with over $40 billion of assets under management. He earned his M.B.A. from Stanford University and his B.A. with High Honors from Swarthmore College.

Scott Shatford

Strategic Advisor


AirDNA CEO and Founder Scott Shatford is an Airbnb pro, author and vocal short-term rental advocate. Spotting the huge potential of Airbnb back in 2014, he utilized his 15 years of experience as a data analyst to set up AirDNA, the world's leading provider of Airbnb data and analytics. Long considered to be an industry expert in vacation rentals, Scott has been a keynote speaker at conferences including ALIS, ULI and Buy Tourism Online and has been interviewed for countless podcasts, blogs and publications including Nightline, Forbes, Skift, WIRED and The Guardian.

Edward Glickman

Strategic Advisor


Edward is Executive Chairman of FG Asset Management U.S., a board member of Equity Commonwealth REIT and Hospitality Investors Trust REIT. He served as the President of Pennsylvania REIT and as a Clinical Professor of Finance at NYU Stern. He earned his M.B.A. from Harvard Business School and a B.A.S. in Bioengineering & B.S. in Economics from the University of Pennsylvania.

Sharon Poczter

Strategic Advisor


Sharon is the Chair of the Strategy & Entrepreneurship Department and Associate Professor at Yeshiva University. Her research examines issues related to financing access for firms and has been published in top peer-reviewed journals. She is a columnist for Forbes, Inc, Bloomberg, and Fox News, and has been cited in Lean In by Sheryl Sandberg. She earned her Masters and Ph.D. from the University of California, Berkeley and her B.S. from Cornell University.