FAQ

General
What is a Domio?
What does "Domio" mean?
What is an apartment-hotel or apart-hotel?
Why are Domios good for groups?
How is Domio different from companies like Airbnb and HomeAway?
What does it take to be a part of the Domio portfolio?
Homes
What can I expect from a Domio?
Where are your properties?
Where can I book a Domio?
Booking
Why should I book directly with Domio?
How do I make a reservation?
Am I charged right away?
How can I change my reservation?
What is your cancellation and refund policy?
I have particular needs for my booking, can those be met?
During Your Stay
What can I expect from my stay?
What is the check-in and check-out process? Is there early/late check in/out?
Is parking included in your homes?
What amenities and services are included?
What is NoiseAware and why is it in my home?
Does NoiseAware record content?
Who can I contact for inquiries during my stay?
Can I request additional cleanings during my stay?
Have more questions?
Your Domio Delight Team is available 24/7 via text & phone at 1-833-MY-DOMIO (693-6646). You can email us at hello@staydomio.com or through our contact form.
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