FAQ

General

What is a Domio?

What does "Domio" mean?

How is Domio different from companies like Airbnb and HomeAway?

What does it take to be a part of the Domio portfolio?

Homes

What can I expect from a Domio?

Where are your homes?

How do you select your properties?

Where can I book a Domio?

Booking

How do I make a reservation?

Am I charged right away?

How can I change my reservation?

What is your cancellation and refund policy?

I have particular needs for my booking, can those be met?

During your stay

What can I expect from my stay?

What is the check-in and check-out process? Is there early/late check in/out?

Is parking included in your homes?

What amenities and services are included?

Who can I contact for inquiries during my stay?

Can I request additional cleanings during my stay?

Have more questions?

Have more questions?

Your Domio Delight Team is available 24/7 via text & phone at 1-833-MY-DOMIO (693-6646). You can email us at hello@staydomio.com or through our contact form.